The New Rules of Crisis Management

Issues, Crisis Planning and Response in the Digital Age

This sponsored webinar is not currently available. Email John Kesaris to inquire about future availability of this program.

Category: Crisis & Reputation

Based on the content of a new, PRSA-supported e-book, this webinar presents a professional development opportunity for professionals who manage crisis communication. Led by experienced industry leaders, this webinar closely examines the dynamics of managing a social media-driven crisis driven — what has changed, and what has not changed.

By the end of this webinar you will:

  • Understand the new priorities in anticipating and planning for crises.
  • Deploy new approaches to empower an entire organization in crisis planning.
  • Apply the new rules of engagement between different stakeholders to prevent or manage a crisis.
  • Discover the revised core principles of effective crisis management in the digital age.

 This webinar and its content are sponsored by:

In Case of Crisis by RockDove Solutions (logo)


Ron Culp, professional director, PR and advertising graduate program, DePaul University

Photo of Ron Culp

Prior to joining DePaul and becoming an independent public relations consultant, Ron Culp held senior public relations positions at four Fortune 500 corporations and two major agencies. In 2006, Culp received the Distinguished Service Award from the Arthur W. Page Society, and in 2011 he was honored with the prestigious John W. Hill Award by the New York Chapter of PRSA. A year later, he was honored by the Chicago chapter of PRSA as PR Professional of the Year. He also is featured in the PRSSA book, “Legacies from Legends in Public Relations” (2007). In 2015 Ron received PRSA's highest individual honor, the Gold Anvil for lifetime achievement.

James Donnelly, Ketchum

Photo of James Donnelly

James Donnelly is senior vice president, issues & crisis management of Ketchum.  He was a founding member of the agency’s formal Issues & Crisis Practice more than 20 years ago and still enjoys building readiness programs and providing trusted war-room counsel and support for his client’s greatest challenges.  An avid but struggling golfer, James has twice played 100 holes in one day to support an awareness and charity drive for a Charlotte-based domestic violence program, TurningPoint.


Participants with the APR credential earn 0.5 CEUs for a webinar. Learn more about Accreditation renewal.