Increasing Personal Effectiveness Master Class

This workshop is not currently available. Email the Professional Development Department to inquire about future availability of this program.

Categories: Leadership & Management, Techniques & Tactics

The future is about doing meaningful and purposeful work. The pace of change is so fast that people tend to be overwhelmed. Giving communication professionals an anchor for finding a sense of purpose in their role is invaluable. Increasing Personal Effectiveness (IPE) is the anchor that will help master class participants in discovering this purpose.

The PRSA Increasing Personal Effectiveness Master Class is a professional development offering that is designed as an in-depth, in-person, 1 1/2-day immersion in advanced best practices in personal effectiveness. The in-class instruction, role-play and exercises are structured to provide measured behavioral changes in employee performance, communication and ownership for results that help you perfect your personal brand. The master class dives into advanced tactics and strategies by having participants apply the principles learned through in-class activities within the related subjects of New Choices for Growth and Change, Understanding Behavioral Styles, Powerful Communication Skills,
Effective Listening Practices, and Managing Success for Results.

The PRSA Increasing Personal Effectiveness Master Class is a proven, practical, skills-based course that will help you acquire new performance strategies and develop advanced skills for becoming more effective. Being personally effective and accountable has never been more important. The competitive landscape requires a fast-paced level of growth and interaction in order to influence, persuade and collaborate with diverse thinking. Whether developing your career as an emerging leader or refining best practices as an individual contributor, IPE provides immensely valuable tools for aligning skills with current cultural expectations.

Participants will be given digital and written tools to help extract personal insights, uncover oversights and identify opportunities to strengthen performance. Through the central focus of personal ownership for refining behaviors that need attention to communicating in the most polished way, participants immediately look within instead of blaming others for choices.

Bring your personal communication challenges to this unique, collaborative course designed to empower participants with skills that cultivate stronger communication, develop personal accountability and appreciate diverse thinking.

Increasing Personal Effectiveness Master Class modules:

  • New Choices for Growth and Change
  • Understanding Behavioral Styles
  • Powerful Communication Skills
  • Effective Listening Practices
  • Managing Success for Results

By the end of this Master Class, participants will be able to:

  • Become accountable for their behavior, communication, thinking and professionalism through their personal choices.
  • Build self-awareness about their strengths, skill sets and areas that need developing.
  • Learn about individual behavior styles to maximize their communication with peers, direct reports, clients and senior management.
  • Develop assertive language patterns to provide feedback and resolve conflicts in a professional manner.
  • Achieve goals with business impact that will result in professional growth.

Those who participate in the two-day Master Class and successfully complete the post examination will receive a Certificate of Participation. Additionally, each participant will receive a copy of the “Increasing Personal Effectiveness Workbook.”


Suzanne Updegraff, president, Employee Development Systems

Photo of Suzanne Updegraff

Suzanne Updegraff drives the vision and strategy of EDSI. Her skill in building professional relationships has made EDSI a leading provider of performance improvement and management development courses. Her signature strength in marketing and her creative approach to working with clients has guided EDSI through substantial growth over the past 20 years.

Prior to owning EDSI in 1997, Suzanne served as Director for the Center of Continuing Education for the National Association of Print Leadership, a non-profit entity focused on serving entrepreneurs and executives in the commercial printing market. Suzanne received her Bachelor of Science degree in Marketing from Fairleigh Dickinson University in New Jersey.

Suzanne is a noted training facilitator with hundreds of clients represented throughout the United States. She is a member of Women’s Vision Foundation, the Association for Talent Development and is listed in the Denver Social Register. She is married with two children and resides in Denver, Colorado.


Participants with the APR credential earn 4.0 APR Maintenance Credits for a two-day course. Learn more about Accreditation maintenance.