Crisis Communication Certificate Program Module 6: Operational Readiness No. 2: Effective Crisis Planning

Course Duration: Approx. 6 hours
Module Duration: Approx. 45–60 minutes

Note: The prices below are for this course module only. The price of the entire course is $975 for PRSA members and $1,225 for nonmembers.
Full Price: $245
Members: $195

Category: Crisis & Reputation

Effective crisis communication can help organizations maintain trust, inspire consumer confidence and build competitive advantage. Poorly handled crises in business, government and nonprofits show how ineffective crisis communication can set an organization back significantly. PRSA’s Crisis Communication online training will equip management-level communicators with best practices in industry perspectives by sharing resources and ideas, and discussing various crises.

Preparing for a crisis requires asking certain questions in the right order. This module describes the rigor necessary to assure that a crisis plan will predictably result in a well-handled crisis. Carpenters know that they must measure twice and cut once — communication and public relations professionals need to follow the same discipline to ensure their communication plan is right and communicated effectively the first time.


Participants with the APR credential earn 1.0 APR Maintenance Credit for completing this online course module.