Crisis Communication Certificate Program Module 5: Operational Readiness No. 1: Establishing an Effective Crisis Response Team and Process

Course Duration: Approx. 6 hours
Module Duration: Approx. 45–60 minutes

Note: The prices below are for this course module only. The price of the entire course is $975 for PRSA members and $1,225 for nonmembers.
Full Price: $245
Members: $195

Category: Crisis & Reputation

Effective crisis communication can help organizations maintain trust, inspire consumer confidence and build competitive advantage. Poorly handled crises in business, government and nonprofits show how ineffective crisis communication can set an organization back significantly. PRSA’s Crisis Communication online training will equip management-level communicators with best practices in industry perspectives by sharing resources and ideas, and discussing various crises.

This module provides an in depth look at creating the operational readiness for a crisis. Specifically, how to identify executive's roles in a crisis and developing clear processes. We’ll cover how to establish internal crisis communications response structures and teams while developing processes and protocols for effective rapid response.


Participants with the APR credential earn 1.0 APR Maintenance Credit for completing this online course module.