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Social Listening and the Crisis News Cycle

December 31, 2014

[getty/yagi studio]
[getty/yagi studio]

“Social media in a crisis amplifies, distorts and moves far faster than you can conceptualize,” said Jeff Eller at the ALM Crisis Strategies Summit for In-House and Outside Counsel. “Be able to separate signal from noise. Act or change.”

The conference took place on Nov. 20 at Convene Times Square in New York City and offered solutions for addressing the dynamic between legal and reputational risk in the digital age.

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