PRSA Members: Log in to view locked articles.
Not a member? Log in to view any locked articles you have purchased, or join PRSA today!
Don’t have a MyPRSA login? Create a free account!
2010 SILVER ANVIL AWARD WINNER - REPUTATION MANAGEMENT / BRAND MANAGEMENT - BUSINESS - COMPANIES WITH SALES OVER $10 BILLION
Making the invisible visible. That was IBM’s challenge after it no longer sold the iconic PC products that defined its brand for 25 years. After transforming to higher-value services and software, IBM needed brand permission to address the whole C-suite. Companies were also increasingly seeking partners that could help drive business outcomes, not sell piece-parts. The solution was “Smarter Planet," a global business strategy and leadership agenda that ignited passionate conversations, created an estimated 40% growth in IBM’s addressable market opportunity and drove many new solutions – despite being launched in the midst of an unfolding economic meltdown and media agenda dominated by a newly-elected president.