Managing and Communicating About Higher Education Crises

Two Months, Three Crises

This webinar is not currently available. Email the Professional Development Department to inquire about future availability of this program.

Category: Leadership & Management

Hear how a community college’s team effectively managed and communicated about three major crises: a student abduction, an accreditation warning and embezzlement within a two-month time period. You will learn about:

  • Transparent crisis communication plans that strengthened support among external stakeholders.
  • The many tactics and channels you can use to communicate key messages.
  • The deepened commitment of current donors to the HACC Foundation.


Linnie S. Carter, Ph.D., APR, vice president of college advancement, Harrisburg Area Community College

Photo of Linnie S. Carter, Ph.D., APR

Carter is also executive director of the Harrisburg Area Community College Foundation, and oversees many functions, including alumni affairs, fundraising, grants and integrated marketing communications.


John L. Sygielski, Ed.D., president, Harrisburg Area Community College

Photo of John L. Sygielski, Ed.D.

Sygielski's previous appointments include president of Mt. Hood Community College in Gresham, Oregon; president of Lord Fairfax Community College in Middletown, Virginia; and first vice chancellor for workforce and economic development of the Virginia Community College System.



Participants earn 1.0 APR Maintenance Credit for a webinar. Learn more about Accreditation maintenance.