Wikipedia’s Rules for PR

A Corporate Communications and Financial Communications Brown Bag Discussion

Hosted by:

  • Corporate Communications Section
  • Financial Communications Section
This interactive discussion is not currently available. Email the Sections Department to inquire about future availability of this program.

Category: Techniques & Tactics

Wikipedia is one of the most popular websites in the world, and is likely one of the first places people look when seeking information about companies. However, with huge prominence in search engines and a very large base of users comes the potential for Wikipedia to adversely affect your corporate reputation if the information posted is inaccurate or misleading.

A recent study found that 60 percent of professional communicators who were familiar with the Wikipedia article about their company or client said it contained factual errors. To compound the problem, Wikipedia says public relations professionals should not directly edit the articles about their company or clients.

In this teleseminar you’ll learn why Wikipedia is increasingly an important contributor to corporate perceptions, the process for engaging Wikipedia ethically when inaccurate information is posted about your company, and the rules you need to play by to avoid leaving your company’s reputation at risk.


Steve Zenofsky, APR, Fellow PRSA, assistant vice president and manager of public relations, FM Global

Photo of Steve Zenofsky, APR, Fellow PRSA

With more than two decades of experience in corporate, nonprofit and health care, Zenofsky oversees public relations strategy, execution and reputation management for FM Global, one of the world’s largest business property insurers. He is immediate past chair of PRSA’s Corporate Communications Section and sits on PRSA’s Accreditation Marketing Committee. He also serves on the Conference Board’s Council on Corporate Communications Strategy II executive committee.



Marcia DiStaso, Ph.D., APR, associate professor, Penn State

Photo of Marcia DiStaso, Ph.D., APR

Marcia DiStaso is an associate professor of public relations in the College of Communications at Penn State. She is also Director of the Institute for Public Relations Digital Media Research Center, co-chair of the Commission on Public Relations, a senior research fellow for the Arthur W. Page Center, a Section Council co-chair, the immediate past chair of the PRSA Educators Academy, and a past chair of the PRSA Financial Communications Section and PRSA National Research Committee.