Public Relations Tactics

Unreasonable Demands: Managing Difficult Clients | Ask the Professional


Publication Date: 07/2011

Source: SO01 Public Relations Tactics
Product Code: 6C-071102
Organization/Author/Firm: Ann Willets
Specialization(s): Account Management
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Summary

Q: What are some ways we can manage a difficult client? Our new client doesn’t seem to realize that we actually have lives outside the office.

In this article, Willets provides recommendations and guidance for managing difficult clients.