Your Public Relations and Communications Community

Unreasonable Demands: Managing Difficult Clients | Ask the Professional

Publication Date: 07/2011

Source: SO01 Public Relations Tactics
Product Code: 6C-071102
Organization/Author/Firm: Ann Willets
Specialization(s): Account Management
Member price:
Non-Member price:

Secured Document - MyPRSA Login or Purchase Required Please log in to MyPRSA to View or Purchase this item.


Q: What are some ways we can manage a difficult client? Our new client doesn’t seem to realize that we actually have lives outside the office.

In this article, Willets provides recommendations and guidance for managing difficult clients.

Join PRSA Today

FREE Integrated Marketing Training With Membership

Broaden your skill set with access to an extensive library of live and on-demand professional development webinars — one of PRSA's premier member benefits.