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Exceptations of Excellence: Setting the Tone for Your Employees' Success

A Counselors Academy Webinar

Everyone knows hiring excellent people is key to building an exceptional team. But hiring excellent people is only the beginning. Excellent employees seek further success and achievement. It is your responsibility to set standards and discuss your expectations.

For more than 25 years, Eric Morgenstern has shared his “Expectations of Excellence” with every member of his team, empowering them to excel in their careers. He will share the four tiers: Knowledge, Perspective, Personal Qualities and Interpersonal Relations to help you form common ground with your employees on what it takes to be truly excellent at your firm.

Eric M. Morgenstern, APR, Fellow, PRSA

For over 30 years, Eric has helped companies achieve and exceed growth, sales, marketing and communications goals. In 1997, he founded Morningstar Communications, a Kansas City-based strategic integrated communications firm dedicated to helping industry leaders develop brand-building, marketing, public relations and social media programs. A PRSA and Counselors Academy member for more than 25 years, he was in the inaugural class of SAGE. In 2001, he was elected to the College of Fellows and named 1996 KC PR Pro of the Year. Eric will also present “Hearing ‘Yes!’ More Often: How to Improve Your Persuasive Powers” at the 2015 Spring Counselors Academy Conference.