Category: Leadership & Management
The ability to manage conflict is a highly sought-after quality in leaders. It also has a significant impact upon organizations whose leaders possess it. In this session, you’ll gain an understanding of the difference between criticism and constructive feedback, and how conflict can be both positive and damaging to an organization. You’ll also:
M.J. Clark, APR, senior leadership consultant, Integrated Leadership Systems
Clark helps companies foster more authentic communication in the workplace, and helps executives better manage stress, become more assertive, mentor others, and develop leadership and management skills. She has a master's degree in organizational communication from The Ohio State University, and a bachelor’s degree in public relations from Ohio University. She is author of “Shut Up and Lead: A Communicator’s Guide to Quiet Leadership.”
Participants earn 1.0 APR Maintenance Credit for a webinar. Learn more about Accreditation maintenance.
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