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PRSA 2017 International Conference

The Spirit of Revolution: Communications in the 21st Century

Oct. 8–10 | Boston

Note: You are browsing information about a previous PRSA International Conference. Visit the program page for this year’ event.

Psychology of Crisis Management

Professional Development Workshop Set 3

Making important decisions while under intense stress can be a challenge even for the strongest leaders. When a crisis hits, you quickly discover that your role is far broader than advising and implementing news and social media strategies. Discover how crisis teams work in the real world, and walk away with specific ideas to help your team overcome stress and uncertainty while making sound, wise and ethical decisions.

Session Materials

Final Presentation

(Available to registered attendees only. Register now!)


Joan Gladstone, APR, Fellow PRSA, president & ceo, Gladstone International, Inc.

Photo of Joan Gladstone, APR, Fellow PRSA

Since 1989, Gladstone has managed national media and stakeholder communications related to labor strikes, food crises, environmental issues, bankruptcies, protests, investigations, lawsuits and more. She was elected to the PRSA College of Fellows in 2007, and won a PRSA Silver Anvil Award in 1996.